Intergraph's InService 8.3.1 improves situational awareness in the control room with a number of improved visualization tools. Visualization enhancements improve operational efficiency for operators and dispatchers by eliminating congested map displays of distribution facilities and improving geographic display control for all or portions of the electrical distribution system.
To improve field crew productivity, InService v8.3.1 helps operators easily recognize outage patterns and quickly consolidate outages and transfer customer calls into one consolidated group for coordinated and efficient response of field crews. For improved management of outage response, InService 8.3.1 enables system operators and dispatchers to accurately reflect and keep track of temporary connections and switching in the field. Distribution system operators can also place temporary devices on the network to track actions taken in the field, allowing the dispatcher to reproduce the state of the network at any point in time.
"InService v8.3.1 is an important step in advancing Intergraph's vision for smart grid and network operations. Intergraph's goal is to be the premier supplier of Smart Grid Command and Control environments for electric utility distribution control room and dispatch operations," says Tony DiMarco, Executive Director of Global Utilities & Communications with Intergraph. "Intergraph's InService products improve control room situational awareness by using high-performance geospatial displays and integrated real time data for visualization. Streamlined workflows coupled with integrated outage and distribution management analytics leads the way in providing advanced information systems to modernize smart grid control and dispatch operations, reducing the chance for human error, improving operator and field crew productivity and improving system reliability and customer service."
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph's industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company's software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.
Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions to the public safety and security, defense and intelligence, government, transportation, photogrammetry and utilities and communications industries. Intergraph Government Solutions (IGS) is an independent subsidiary for SG&I's U.S. federal and classified business.
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