FLORIANÓPOLIS, Brazil — (BUSINESS WIRE) — May 13, 2019 — Mouser Electronics, Inc., the industry's leading New Product Introduction (NPI) distributor with the widest selection of semiconductors and electronic components, today announced that it is expanding its Customer Service Center operations to Brazil. The new customer service team — Mouser’s first in South America — will support electronic design engineers, buyers and hardware innovators across Brazil, helping them to locate the newest products for their designs.
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Mouser Electronics expands its customer service operations to Brazil. The new customer service team — Mouser’s first in South America — will support electronic design engineers, buyers and hardware innovators across Brazil, helping them to locate the newest products for their designs. (Graphic: Business Wire)
“This is a very exciting expansion of our services. We see offering a local customer support presence here as an important contribution to innovation, design and manufacturing in a thriving region,” said Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service & EMEA and APAC Business. “We look forward to the opportunity to serve our customers in Brazil with best-in-class local service and fast delivery of the newest products and leading technologies from more than 750 manufacturers.”
Mouser’s new customer service operations in Florianópolis, Brazil, will have a full-service staff of team members, conversant in Portuguese and English, onsite to personally assist with orders, answer technical questions and respond to customer calls from across country. Customers can reach customer service representatives by dialing toll-free at 0800-892-2210 from any region in Brazil or by visiting the Mouser Brazil page at www.mouser.com/localoffice-br.
As the global authorized distributor with the newest semiconductors and electronic components, Mouser gives design engineers, buyers and innovators easy access to the newest electronic components and comprehensive design resources. The Services and Tools site available on Mouser.com makes it simple for customers to search for products, personalize their orders and access their previous purchases, helping to speed time-to-market. With real-time availability 24 hours a day, 7 days a week, the site’s many resources offer unique capabilities that help customers in their design and creation processes.
Unlike many distributors, Mouser takes a centralized approach with a single distribution center that streamlines operations, helping customers get their vast selection of the newest products and overall inventory first and faster. After experiencing several years of record business growth, Mouser is breaking ground on another major expansion at its global headquarters and distribution center in Texas. Once complete, Mouser’s campus at its global headquarters will encompass more than one million square feet of office and warehouse space, stocking over one million different electronic components for quick delivery worldwide.
With its broad product line and unsurpassed customer service, Mouser strives to empower innovation among design engineers and buyers by delivering advanced technologies. Mouser stocks the world’s widest selection of the latest semiconductors and electronic components for the newest design projects. Mouser Electronics’ website is continually updated and offers advanced search methods to help customers quickly locate inventory. Mouser.com also houses data sheets, supplier-specific reference designs, application notes, technical design information, and engineering tools.
About Mouser Electronics
Mouser Electronics, a Berkshire Hathaway company, is an award-winning, authorized semiconductor and electronic component distributor focused on rapid New Product Introductions from its manufacturing partners for electronic design engineers and buyers. The global distributor’s website, Mouser.com, is available in multiple languages and currencies and features more than 5 million products from more than 750 manufacturers. Mouser offers 25 support locations around the world to provide best-in-class customer service and ships globally to over 600,000 customers in more than 220 countries/territories from its 750,000 sq. ft. state-of-the-art facility south of Dallas, Texas. For more information, visit www.mouser.com.
Mouser and Mouser Electronics are registered trademarks of Mouser Electronics, Inc. All other products, logos, and company names mentioned herein may be trademarks of their respective owners.
Further information, contact:
Kevin Hess, Mouser Electronics
Senior Vice President of Marketing
For press inquiries, contact:
Kelly DeGarmo, Mouser Electronics
Manager, Corporate Communications and Media Relations